Knowledge base
Guides, how-tos and answers to the things people ask most.
Signed in, you also see the notes written for your own systems: how your VPN is set up, which printer is which, and what a new starter needs on day one.
Existing clients
Everything you have with us, in one place
The guides, your account and the tools worth knowing about. If something is broken and you want a person, the number is at the bottom of this page.
Day to day
Start here
My account
Your tickets, your paperwork and what you have from us.
Support tickets, invoices, quotes, computer assets, contracts, licences and subscriptions, as far as your permissions allow. Raise something new or follow something you have already raised.
When you need them
Also worth knowing
PushSecret
Send us a password, note or other sensitive information securely — or share it with anyone you like, without putting it in an email.
Send something securely (opens in a new tab)Remote support
Let an engineer see your screen while you are on the phone.
Start a support session (opens in a new tab)
Is it just us?
Check the service status (opens in a new tab)
Whether it is us, Microsoft or your line, before you spend twenty minutes on it.